Thank you for having 4 minutes to explore life – useful lessons. Read and breathe slowly.
No matter whether you have a business or personal communication, interpersonal conflict can arise in every area. Conflict is a creation of basically two or more people with different opinions about some subject, with no willing to reframe their views to make the better mutual solution. Solving conflicts demands to have empathy for others, assertiveness, deep active listening, building rapport, control emotions and other neuro-linguistic (NLP) skills.
At your growth journey, those skills are “must have,” because to get more you need to be more. There is no other way. It takes extra effort to learn these communication skills, but results will be impressive. You will be able to attract better job, have better relationships, have better business results, and all other.
If you have conflicts at your workplace or personal life here are some tips that can be helpful:
Be flexible and open minded
Rather than confronting about who is right, be willing to review yours and others opinions.
Don’t take it personally
Words can hurt when we bring into a conversation all set of limiting beliefs and high level of emotional sensitivity. Certainly, bad and negative attitude cannot help. To see the situation more objectively, you need to disassociate yourself and take observer position. That is how you will be able to access all of your knowledge and find different solutions because you will act as a counselor to yourself. From that position, you can observe yours and others behaviors and see the true meaning. There are also many other NLP techniques that can help you to detach yourself from the hurting words and remain objective.
Don’t be afraid of conflicts
Conflict is not a situation you need to be worried about because disagreement is natural and everybody needs a space to speak what’s on his or her mind. In personal life, it decreases the level of stress, and in business, it shows assertiveness and willingness to do something better. After all, we all end up in conflicts because we want things to be better. So, approach conflict calmly and consider it as a way of learning.
Build rapport and show empathy
Building rapport is a matter of being able to see other persons representation systems and match it with words, tone, and other gestures. It will be much easier to be calm if you know skills how to lead the conversation. Another important thing is to figure out why another side is showing so much anger or disagreement, what is hurting personal values of other side and find the way to show empathy.
Take a break
To get a fresh vision, you need to break the pattern of negative and nonconstructive discussion. It means to get a break and distract yourself from conflict. Break a meeting for a few hours or even days. It is no use to force driving to the end of the one-way street just to conclude is hard to get back. Make a turn around while you can. Both sides will have different thoughts and views after breaking the pattern and clearing the mind.
Resolving conflict negotiations or any other discussion demands patience and real skills. Once you decide to work on yourself and use self-development tools, you will be ready to negotiate with life, people, and others and get what you ask for.
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